Maintenance Tech - BRIA

Description

At Bria, we firmly believe that true happiness stems from meaningful human connections and relationships. Bria was created to redefine the living experience through proactive property management, and we want you to be a part of our team.

As a Maintenance Tech for Bria, you will play a pivotal role in our proactive maintenance team that stays ahead of issues to prevent them from escalating, and when challenges do arrive, we promptly respond to ensure our residents can swiftly return to enjoying their lives. The Maintenance Manager will ensure the effective and efficient maintenance of our properties, contributing to the overall satisfaction and well-being of our residents. The ideal candidate will have a strong background in property maintenance, leadership abilities, and a commitment to delivering exceptional service.

Major Responsibilities:

Property Maintenance

• Execute routine inspections of properties to identify maintenance needs, safety issues, and repairs required.
• Perform maintenance and repair tasks, including but not limited to plumbing, electrical work, HVAC systems, carpentry, landscaping, painting and general upkeep.
• Address maintenance requests from residents and property management staff promptly and effectively.

Repair & Troubleshooting

• Diagnose and troubleshoot issues in a timely manner, determining the root cause and implementing appropriate solutions.
• Repair or replace faulty components, equipment, or systems to restore functionality.

• Adhere to safety protocols and maintain a safe working environment for yourself, your colleagues, and residents.
• Ensure that all maintenance activities meet regulatory requirements, building codes, and safety standards.
• Maintain accurate and up-to-date records of maintenance activities, repairs performed, and materials used.
• Communicate maintenance and repair status to supervisors and property management staff.

Emergency Response

• Ensure 24/7 response availability when on-call for critical maintenance issues and emergencies.

Customer Service

• Interact professionally and courteously with residents, property management staff, and vendors.
• Provide excellent customer service by addressing inquiries and concerns in a respectful and timely manner.

Requirements

• 5 + years of progressive property maintenance or facilities management experience in large-scale Class-A residential properties.
• Technical expertise in a broad range of maintenance areas, including carpentry, electrical, plumbing, HVAC, and general repairs.
• A proven ability to think critically and execute repairs and solutions without reliance on third-party vendors.
• Detail-oriented and highly organized, with a proven ability to manage multiple tasks, prioritize, communicate, and delegate.
  
• Strong analytical and problem-solving skills to identify issues and develop effective solutions.
• Strong understanding of property management operations.
• Effective communication skills to collaborate with cross-functional teams, property managers, and external stakeholders.
• Willingness to embrace the mission and values of the company.
• Willingness to work flexible hours, including evenings, weekends, and on-call rotation for emergencies.
• A valid driver's license is required for property inspections and overseeing maintenance activities.